At Fopamtri, we strive to deliver your orders quickly, safely, and accurately. Please review our shipping policy for important information on shipping rates, delivery times, and processes.
1. Shipping Destinations
We currently ship to addresses within the United States and Canada.
2. Shipping Rates and Times
Shipping rates are calculated at checkout based on the destination, package weight, and shipping method selected. Estimated delivery times for in-stock items are as follows:
- Standard Shipping: 15-30 business days.
- Express Shipping: 7-15 business days.
Please note that these estimates exclude weekends and holidays and may vary based on order volume and shipping carrier schedules.
3. Order Processing
Orders are processed within 1-2 business days after purchase confirmation. You will receive a confirmation email with tracking information once your order has shipped. For large orders or bulk purchases, additional processing time may be required.
4. Shipment Tracking
Once your order is shipped, we will send you an email with tracking details. You can monitor the shipment status through the provided tracking link. For any questions about tracking, please contact us at [email protected].
5. Delivery Issues
Please ensure that the shipping address provided is accurate. Fopamtri is not responsible for delays or delivery issues caused by incorrect addresses. If there are issues with the shipment, such as non-delivery or damage during transit, please contact us within 7 days of the expected delivery date for assistance.
6. International Shipping
Currently, we do not offer shipping to locations outside of North America. We apologize for any inconvenience this may cause.
7. Lost or Damaged Packages
In the rare event that your package is lost or arrives damaged, please reach out to us immediately at [email protected]. We will work with the shipping carrier to investigate the issue and determine the next steps, including replacement or refund options where applicable.
8. Returns and Exchanges
For information on returning or exchanging items, please refer to our Returns & Refunds Policy.